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 CapeCode  > help desk & desktop support

Vital to a company's operations is its infrastructure and applications support system. Through Help Desk operations and Desktop Support businesses can maintain high productivity and maximum uptime.

CapeCode can help you achieve or exceed your Help Desk Service Level Agreements (SLA's) by providing Operations Management and Level I/II/III support. We have expertise with the following applications:

  • Tivoli
  • LANDesk
  • Remedy
  • Epiphany, and more
  • Desktop Support keeps your staff up-to-date with the latest software, operating systems and hardware. Our staff are trained to install/configure, troubleshoot, and rollout solutions.

  • Windows Vista/XP/2000/98/ME
  • Office 2008/2003/2000/XP (Word, Excel, Access & PowerPoint)
  • Windows Server 2008/2003/2000/NT, Mac OS 9, Mac OS X
  • Outlook Express/Outlook, Internet Explorer and Netscape Navigator
  • Anti-Virus, Anti-SPAM software
  • Patch management
  • Network connectivity
  • CapeCode and AmerIT partner on e-Solutions enterprise application utilizing Novell eDirectory, i-Chain and DirXML.
    CapeCode signs up as title sponsor for the 2008 J/24 District 1 Championship regatta being held near Boston Oct 4-5. The winner qualifies for the 2008 J/24 World Championship in Connecticut.
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